Frequently Asked Questions
Everything you need to know about your Olympus London experience.
How long does shipping take within the UK?
Standard shipping typically takes 2-4 business days, while our Express delivery option ensures your order arrives within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5-7 business days of receipt.
Do you ship internationally?
Yes, Olympus London ships worldwide. International delivery times vary by location but generally take between 7-14 business days.
How do I know which size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Are your materials sustainably sourced?
We are committed to ethical fashion. We source premium, durable fabrics from certified suppliers to ensure both high quality and environmental responsibility.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options via Klarna.